Hi/Hello! If you are unable to find an answer/solution to your inquiry in our Help Center, please reach out to us directly.
DAT Customer Support:
- Hours:
- Monday - Thursday: 24 hours and Friday: Midnight - 9:00 PM CST
- Saturday: 7am - 4 PM CST
- Sunday: 7am - 4 PM CST and 9:00 PM - Midnight CST
- Carriers: 800-547-5417 (call or text)
- Brokers: 800-848-2546
Fraud Hotline: 800-252-7759
Support Email: customer.support@dat.com
Compliance Email: compliance@dat.com
DAT Authority:
- Hours: 9:30 AM CST- 4:30 PM CST
- Phone Number: 866-265-3172
- Contact the Authority Sales team
- Authority Support Email: authorityadmin@dat.com
Trucker Tools:
- Hours: 7:30 AM CST - 4:00 PM CST
- Phone Number: 703-955-3560
- Email address: support@truckertools.com
Keypoint:
- Hours: 7:00 AM CST - 5:00 PM CST
- Phone Number: 800-728-7305
Outgo Factoring
Hours: 8:00 AM CST - 7:00 PM CST
Phone: 201-730-6980
Email: support@outgo.com
Convoy Platform
Hours: 8:00 AM CST - 6:30 PM CST
Phone: 206-649-9937
Carrier access/login questions: carrieraccess@convoy.com
Phone: 206-649-9937
Carrier access/login questions: carrieraccess@convoy.com
Carrier insurance: carrierinsurance@convoy.com
Mobile application and payment issues: carriersupport@convoy.com
Factoring and NOA's: factoring support@convoy.com
Broker support: brokersupport@convoy.com
Loadlink
Hours: 6:00 AM CST 5:00 PM CST
Phone: 905-795-0580 or 800-263-6149
Email: success@loadlink.ca
Email: success@loadlink.ca