Trucking is an industry that runs on trust. That’s been a bit harder to come by lately. Rates and demand plummeted in the past two years, while fraud surged. What hasn’t changed is the relationships this industry is built on, and leaning into those is one way we can start to put the trust back in trucking.
Those relationships start by knowing who you’re working with, and we’ve always been here to help make the right introductions.

As a freight broker, vetting carriers is crucial to ensure the safety and reliability of your shipments. The Carrier Company Profile provides essential data to help you make informed decisions. Here is a breakdown of each section and a definition of the information provided:


1. Company Contact Information

  • Definition: This section includes the carrier's name, MC and DOT numbers, and contact information such as phone number, email, and physical address.
  • Usage: Verifies the carrier's contact details and ensures multiple ways to reach them if needed.

2. Carrier Highlights

  • Definition: Displays key information about the carrier's operating status, including authority status, number of power units, total inspections, and annual mileage.
  • Usage: Assesses the carrier's operational capacity and authority status.

3. Inspections Overview

  1. Number of Inspections:This number represents the total inspections conducted within the past two years. Inspections are categorized into Vehicle, Driver, and Hazmat (hazardous materials), and each category includes specific types of inspections:
    • Vehicle Inspections: Includes levels like complete inspections, walk-arounds, and vehicle-only checks.
    • Driver Inspections: Covers inspections that assess both the driver and, in some cases, the vehicle.
    • Hazmat Inspections: Applies when hazardous materials are present and can include any inspection level.

These totals help you see how many times your vehicles or drivers have been reviewed by authorities.

  1. Out of Service % : This percentage indicates the proportion of your inspections that resulted in OOS. It's calculated by dividing the number of OOS inspections by the total number of inspections for that category.
    A high Out of Service percentage suggests frequent violations, which can negatively impact the carrier's safety rating and insurance costs.
  1. National Average % :This percentage represents the national average of inspections resulting in OOS across all carriers. Comparing your OOS percentage to the national average provides context for how your safety performance stacks up against other carriers.
    If your OOS percentage is higher than the national average, it may indicate a need for improvement in specific areas, such as vehicle maintenance or driver compliance. It helps understand the geographical areas where the carrier operates most frequently and where they have been inspected.

US Inspections By State

This sections presents a map visualization showing the distribution of the carrier's inspections across different states over the past 24 months.

4. Offices

  • Definition: Lists the carrier's office locations, along with MC and DOT numbers for verification.
  • Usage: Confirms the carrier's physical office locations and operational details.

5. Crashes

  • Definition: Details the carrier's crash history over the past 24 months, including the total number of crashes, and specifies whether they involved fatalities, injuries, or tows.
  • Usage: Assesses the carrier’s safety performance based on their crash history.

How to use this information

  1. Verify Contact Details: Ensure all provided contact information is correct and current.
  2. Check Authority and Capacity: Confirm the carrier's active status and their operational capacity through power units and mileage.
  3. Assess Safety Performance: Compare the out-of-service rates with national averages to evaluate safety compliance.
  4. Geographical Operations: Use the inspection map to understand where the carrier operates and has been inspected.
  5. Evaluate Risk: Pay close attention to any warnings and risk assessments, especially regarding crashes and HAZMAT violations.
  6. Office Verification: Confirm the physical office location for credibility.
  7. Crash History: Consider the crash history data in your risk assessment process.