Home

9 Troubleshooting

Image for article: A list of all Canadian cities in DAT's Database

A list of all Canadian cities in DAT's Database
Image for article: A list of Mexican cities in the DAT database

A list of Mexican cities in the DAT database
Image for article: Alarm not sounding on Safari Mac OS

Alarm not sounding on Safari Mac OS
Image for article: Authorization code is invalid

Authorization code is invalid
Image for article: Browser Troubleshooting

Browser Troubleshooting
Image for article: City name abbreviation guidelines for DAT One

City name abbreviation guidelines for DAT One
Image for article: Common Email Domain Issues

Common Email Domain Issues
Image for article: DAT Account Ad Blocker error message

DAT Account Ad Blocker error message
Image for article: DAT Browser Requirements

DAT Browser Requirements
Image for article: How to change the default email app on your computer

How to change the default email app on your computer
Image for article: How to reset Connexion / TMS password

How to reset Connexion / TMS password
Image for article: How to unblock your account

How to unblock your account
Image for article: Invalid state when logging into DAT websites

Invalid state when logging into DAT websites
Image for article: Maintenance notifications

Maintenance notifications
Image for article: MFA login process for new customers

MFA login process for new customers
Image for article: MFA migration for existing customers

MFA migration for existing customers
Image for article: Missing or Incorrect Dates on Search Results

Missing or Incorrect Dates on Search Results
Image for article: OTP through Auth0 Guardian

OTP through Auth0 Guardian
Image for article: OTP through Google Authenticator or similar

OTP through Google Authenticator or similar
Image for article: Recovery Codes

Recovery Codes
Image for article: Reset my password

Reset my password
Image for article: Search Limit Reached

Search Limit Reached
Image for article: Service accounts and RESTful API FAQ

Service accounts and RESTful API FAQ
Image for article: System Maintenance Alerts When Logging In

System Maintenance Alerts When Logging In
Image for article: Troubleshooting "We could not process your request" error

Troubleshooting "We could not process your request" error
Image for article: Unable to login with your PIN, Fingerprint, or Face ID

Unable to login with your PIN, Fingerprint, or Face ID
Image for article: Unable to receive MFA authentication code when signing in

Unable to receive MFA authentication code when signing in
Image for article: Unable to see Workgroup Shipments in DAT One

Unable to see Workgroup Shipments in DAT One
Image for article: Webauthn - How to sign with a Passkey in different browsers

Webauthn - How to sign with a Passkey in different browsers
Image for article: When do postings expire?

When do postings expire?
Image for article: Which identity providers does DAT's federated login option support?

Which identity providers does DAT's federated login option support?
Image for article: Why is the email address/phone number missing on a posting?

Why is the email address/phone number missing on a posting?
Image for article: You have reached your limit for today

You have reached your limit for today